BMP 10 banner logo

LinkedIn Buyers Meeting Point procurement Kelly Barner twitter Buyers Meeting Point procurement Kelly Barner scribd Buyers Meeting Point procurement Kelly Barneryoutube Buyers Meeting Point procurement Kelly BarnerAdobeStock podcasticon

Blog

"The Point" is written by BMP Editor Kelly Barner as well as a diverse group of guest contributors.

The Growing Importance of Supplier Management

The world is changing.

Today’s eSourcing Wiki-Wednesday topic is Aligning SPM to your Firm's Goals.

The esourcing wiki articles are focusing on Supplier Management. With good reason – it is becoming more and more important to make sure this activity is part of the process with your procurement team.

This article from HRteam.com makes the point of how things have changed. Individuals are no longer just managing an internal team but often very complex external team members as well. They could be suppliers or outsourced functions being performed by service providers.

This discussion focuses on FAQ’s but more importantly what skills do your associates need in order to perform this function well. Do they need training and how do they get that? Here are some common concerns for your team:

  • How do I get share of mind? We are not their only customers.
  • How do I make sure that they deliver against the standards that are agreed?
  • What happens if they do not perform against the KPIs? How do I escalate the issue?
  • We do not want to get to the point of waving a piece of paper, shouting "breach of contract"
  • How much time do I need to spend measuring their performance?
  • How do I make supplier reviews an effective forum?
  • How much time do I invest in developing the relationship?
  • Do I want a supplier or a partner relationship?
  • They are critical to our business, who has got the greatest leverage?

The message here is to make sure your staff has the proper tools in the toolkit to build the relationship to become a true collaborative partnership.

Have you found any training materials that are helpful for Supplier Management? What was the most useful tool and what would you recommend?  

Continue reading
  1654 Hits
  0 Comments

How to Begin the Journey

 

A journey of a thousand miles begins with a single step.   Lao-tzu

Continue reading
  2311 Hits
  0 Comments

What does your SPOUSE think of your solution provider?

The reality of today’s 24/7 highly interconnected professional environment is that work follows us home whether we like it or not. We get emails during dinner, invites at the grocery store, phone calls during our kids’ hockey practice and text messages while we’re trying to get from one place to the next. Even when we are successful in the effort to have some kind of personal life away from the pressures of the office, we know they are waiting for us, just across the room, on that addictive little device.

 

Continue reading
  2538 Hits
  0 Comments

True Potential of Supplier Performance

Why should you do supplier performance management? Isn't just scorecards?

Continue reading
  1917 Hits
  0 Comments

Supplier Enablement Myths

A fable is not the same as a myth. A fable has a moral about ethics or behavior and a myth does not.

Continue reading
  1798 Hits
  0 Comments

Procurement on YouTube: Handling Resource Scarcity

In this week’s Procurement on YouTube post, we are going to look at one source of supply risk and that is resource scarcity. As procurement professionals, we pride ourselves for our ability to buy quality goods and services at an efficient price. But what if the materials we need to buy are not available? In this video, Edmond Cunningham, a member of PA Consulting Group, gives a brief overview of the approaches companies make take when faced with resource scarcity.

Continue reading
  2746 Hits
  0 Comments

Tips for Successful Supplier enablement

Deciding to work collaboratively with your suppliers is one thing. Implementing it is something else all together.

Continue reading
  2066 Hits
  0 Comments

Teamwork with your Suppliers

Teamwork is something we are all familiar with. Your team can be your customers, your fellow associates and even your suppliers.

Continue reading
  1566 Hits
  0 Comments

Wilderness Survival - First time every time

Surviving in the wilderness is something many of us will never have to experience. Unless you use it as an analogy in our professions which can sometimes fell like we are lost in the forest.

Continue reading
  2237 Hits
  0 Comments

Procurement Wants Top-Down Support, But What Does it Mean?

We have some active discussions in the Buyers Meeting Point Group on LinkedIn, most recently, an exchange about what makes a good buyer. Ironically, it was asked by someone who is not a buyer themselves.

Continue reading
  1971 Hits
  0 Comments

Perfecting the Recipe

 

Our daughter is working on perfecting the recipe for cranberry jam. Some have walnuts, some with various spices and some just the original mixture of sweet and tart. In that quest, she is following the DMIAC problem solving methodology without realizing it.

Continue reading
  2376 Hits
  0 Comments

Procurement on YouTube: Amazing Customer Service Doesn't Happen by Accident

In this week’s Procurement on YouTube post, we are going to continue down a path we started with the March 9th Buyers Meeting Point blog pick of the week. Each week, my partner Cindy Allen Murphy selects a single blog post to focus on. Sometimes they are direct from one of the well-known supply management thought leaders, but other weeks she pulls interesting topics from a wide range of general business, industry, and professional development sources. Last week she chose to highlight a post by customer service author and speaker Shep Hyken.

Continue reading
  2697 Hits
  0 Comments

Julia Childs and Quality

Julia Childs was not always a good cook. It took a long time, a lot of training, trial and error and practice. Once she got there, she was a fanatic about quality.

Continue reading
  1870 Hits
  0 Comments

Procurement on YouTube: State of Green Business 2013: Supply Chain

In this week’s Procurement on YouTube post, we’re going to hear from GreenBiz and Trucost on sustainable supply chains. The conversation takes place between Joel Makower, Executive Editor of GreenBiz Group and Richard Mattison, CEO of Trucost. Trucost insn’t new to the supply management space. In 2011, Trucost and Rosslyn Analytics worked together to launch the first sustainable procurement app, and their partnership continues to this day. 

Continue reading
  2642 Hits
  0 Comments

Six Sigma Simplified

I am not sure Six Sigma and simple have ever been used in the same phrase. Those that have implemented this process would probably agree.

Continue reading
  2602 Hits
  0 Comments

Procurement on YouTube: Points of Negotiation

In this week’s Procurement on YouTube post, we will see a clip on preparing for negotiation from Positive Purchasing, a firm that specializes in providing education & training, consultancy support, a best practice purchasing toolkit, and online learning resources.

Continue reading
  2470 Hits
  0 Comments

Goldilocks and your consortia

Goldilocks came into the Three Bear's cabin while they were away looking for the perfect porridge, chair and bed. She was trying to find the one that was 'just right'. It had to taste good, be warm and fit.

Continue reading
  1853 Hits
  0 Comments

Between the Lines: More from the ISM-New York January 2013 Report on Business

The ISM-New York Report on Business is released on the second business day of each month at 9:45 AM Eastern. Buyers Meeting Point has been following the ISM reports on business for two years, helping you apply information from the indexes (which is collected from procurement professionals) to your own work. The most important thing to keep in mind when reading this report is that no one number represents the findings of the report; each piece of data only has value when considered as part of a trend - relative to the month(s) or year before.

Continue reading
  2132 Hits
  0 Comments

All for One and One for All

The motto of the Three Musketeers was "All for One and One for All". What was good for one of them had to be good for all and vice versa. Successful buying groups act in the same fashion - the majority of the time. Not everyone every time but most of the time.

Continue reading
  1467 Hits
  0 Comments

Procurement Podcast: Negotiating with Tough Guys

Clive Rich and Simon Horton, two experienced negotiators from the UK, have a series of podcasts called ‘Negotiation Natters’. Now, this is not a typo on my part. Although negotiation most definitely MATTERS, these podcasts feature Clive and Simon chatting about negotiation. While their style is casual, their content is not.

Continue reading
  2740 Hits
  0 Comments

BMP 10 banner logo