Blog Pick of the Week: Implementing Supplier Performance Management
Yogi Berra was a famous baseball player for the New York Yankees in the 1940's and '50's. He is famous for his quotes. One that comes to mind is: "If you don't know where you are going, you might wind up somewhere else" . That can certainly apply to procurement and supplier performance. If that is not measured and reviewed, how do you know if they are meeting your organization's goals?
I have been part of an organization that has utilized scorecards to measure the performance of suppliers. Both the stakeholder and the supplier are asked the same questions. We started out slowly and built it up to include more suppliers and categories. It took time and return rate of the survey is still a challenge.
This week's blog pick is the first of a three part series on implementating supplier performance. I found that it hit the mark on some of the experiences that I have had.
Have you found this process complex? Have you had some successes that you would like to share? What have been some barriers and how have you overcome them?
Anything you can share to help us know we are on the road we plan to be on? Or are we lost and just driving faster in the wrong direction?