Kelly, thanks for sharing this. The problem I always have with these types of surveys is no two companies run their businesses alike and even multiple business in the same company are not alike, their products may not be alike, the customers may not be alike and the demands of the market will always be different. This can skew measurements on whether you are a leader or follower Someone can be excellent but not have the need to do things that leaders need to do. I've for worked several computer companies and have done business with many more. One of the biggest differences in priority was between groups supporting PC products that was always 100% focused on cost and they were dramatically different than groups that supported high end servers or main frames that focused on reliability, performance and the life cycle cost. It's just like any other comparison. To be valid it really needs to be apples to apples.