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The Point

"The Point" is written by BMP Editor Kelly Barner as well as a diverse group of guest contributors.

Recommended Procurement Webinars Jan 8-12: An ‘Ardent’ Start to the New Year

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Happy New Year! We’re off and running – I added 11 new webinars to the calendar in January and February this weekend. Of all the new year’s resolutions, Ardent Partners’ were apparently the most resolute! They aren’t missing a beat, and as a result they dominate this week’s recommendations. Click on the title of each recommended webinar below to view the full description and register.

BTW: If you haven’t already, sign up for our mailing list to be sure you get my weekly recommendations in your Inbox each Monday.

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5 Ways a Purely Vendor-Neutral, Integrated Contingent Workforce Model Helps Companies Get Peak Value

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Companies today are spending significant amounts of money on contingent workers, with businesses allocating hundreds of billions of dollars for these engagements. As a result, the C-suite is increasingly interested in whether they’re getting peak value from their contingent workforce program. And they are right to be concerned - inefficient management, laggard technologies, and disaggregated solutions can thwart efforts to maximize value.

A purely vendor-neutral, integrated MSP and VMS solution provides an innovative way for companies to manage their contingent workforce. Pure vendor neutrality means the MSP or VMS has no affiliation with a staffing agency. Because no one staffing firm is unfairly prioritized, this creates a highly competitive playing field for the staffing firms sourcing talent for organizations that demand a higher caliber of talent.

Since suppliers are focused on providing clients with the best value — which may not be the case when the MSP can compete to fill requisitions — businesses receive the highest-performing talent at the most competitive cost.

Additionally, with an integrated model, the technology and human aspects are intertwined, making it easier for companies to achieve optimal results. Here are five key ways this approach will help businesses get peak value from their contingent workforce program.

 

1) Risk Management

Worker misclassification enforcement has never been greater than it is today. Between 2011 and 2015, the U.S. federal budget allocated $113 million to detecting and deterring worker misclassification issues. Continuing this trend, the 2017 budget “... expands funding for efforts to ensure that workers receive back wages they are owed and cracks down on the illegal misclassification of some employees as independent contractors …”

Given this uptick in enforcement, having an MSP team well-versed in the complexities of managing worker classification and co-employment risk management can make a huge difference in eliminating issues. To further enhance the MSP team’s efforts in managing business validation, co-employment risk, third-party payrolling of self-sourced contractors and more, organizations need to have access to an integrated, best-in-class VMS platform.

With an integrated platform, the MSP and VMS work in lockstep throughout the entire contingent workforce management process to ensure proper worker classification, onboarding, and worker management. And by pulling all workforce spend into one platform, clients reduce the risk of rogue managers spending randomly and managing contingent workers in an uncontrolled environment.

In addition, businesses with contingent workforces typically have hundreds if not thousands of workers utilizing proprietary corporate networks and systems while accessing their ideas and protocols. A proven MSP team helps ensure the proper nondisclosure agreements are in place to protect a company’s intellectual property.

 

2) Cost Savings

An integrated solution helps companies generate cost savings in a myriad of ways.

Consolidated invoicing through a VMS reduces instances of billing error, while the aforementioned MSP risk mitigation helps ensure clients avoid costly litigation and misclassification penalties.

Self-sourcing talent is another key way for clients to generate significant hard dollar savings in a large contingent workforce program — especially in more mature programs. A leading-edge joint MSP/VMS offering makes it easy. An expert MSP team can offer a breadth of experience across different industry segments, while an integrated, top-tier VMS will provide self-sourcing capabilities that give businesses the opportunity to avoid traditional supplier-sourced mark-ups and generate cost savings.

In my experience, a company that places 10 self-sourced workers over the course of a year will save, on average, a quarter of a million dollars.

 

3) Process Efficiency

A fully integrated MSP and VMS solution enables organizations to extract as much value as possible from the latter. With a joint offering, the on-site MSP team of recruitment and employment experts oversees the automation of contingent workforce management processes via the VMS. Users can then tap into the power of automation to reduce the average requisition process from weeks to days. Better still, users can do so knowing they’re getting superior talent at a lower price while managing risk. This efficiency extends through the entire contingent workforce management process, as it enables users to handle sourcing, onboarding, time/project approvals, e-invoicing, offboarding and more in a single application.

This effectiveness provides immediate relief across the entire organization. Human resources, finance, procurement, IT and legal have one system they can go into and extract relevant data to help them work smarter in their area of expertise. In addition, a more sophisticated VMS will be built on open architecture, offer integrations with every major ERP, HRIS and PPM, and have a framework in place for quickly creating custom integrations. As a result, integrations with security, IT, facilities and any other tech systems are simple to implement.

Since workplace efficiency today often involves mobile access, the best VMS solutions enable users to manage the full contingent workforce lifecycle from anywhere they are, powering total freedom of mobility and a seamless omnichannel experience. Top-tier platforms will also bubble up the new action items required to manage a user’s contingent workforce. This helps managers avoid overlooking critical tasks and get more done with fewer swipes and taps.

 

4) Complete Workforce Visibility

Capturing and harnessing data across each stage in the worker lifecycle is critical, and properly leveraging true business intelligence requires a combination of cutting-edge technology and human expertise. A VMS with real-time visibility into a myriad of dashboards provides executives and other power users with invaluable metrics around worker population, usage, billing, performance and more. With historical data pulled through a single system and presented in a visually friendly, intuitive fashion, clients can make smarter workforce decisions, anticipating and planning for future usage.

Another area that’s vital to managers is Total Talent Management reporting. With the most sophisticated VMS providers, clients gain total visibility into both contingent AND full-time resources across the entire organization. By importing specific types of ‘sanitized’ full-time data and viewing it right next to contingent data, managers can determine the best way to engage resources across all categories from a cost, quality and risk perspective.

With a leading-edge joint MSP/VMS solution, users with specific needs can work with the MSP team to create any executive dashboard desired. These customized dashboards can visually reflect the data points requested and enable the ability to interact with this data in a seemingly endless number of ways.

 

5) Talent Quality

In today’s business world there’s a war for talent. Taking a vendor-neutral approach through an integrated model is helping companies win every day.

Within a leading-edge VMS, built-in tools deliver additional supplier management assistance. For example, supplier scorecarding offers a mechanism for ranking suppliers, which not only provides valuable feedback but can also help inform future sourcing decisions. In addition, clients can work with their MSP to create a suppler-tiering system, so that new job requisitions are initially routed to first-level suppliers that have historically delivered superior talent.

 

Conclusion

Superior talent quality, cost efficiency, greater agility, and pure simplicity from a combined solution start at implementation and increase over time. These are wins that cannot be achieved when an MSP and VMS are used separately. A truly integrated and purely vendor-neutral provider offers a one-stop shop for users and enables businesses to realize peak value from their contingent workforce program.

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Recommended Procurement Webinars Dec 4-8: Digital Transformation, the Future of Work, Real-time eProcurement

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Another busy week on the Buyers Meeting Point events calendar. As an FYI: I will be recommending events this week and next and then breaking until the events pick back up again the week of January 8. In addition to this week’s webinars, Market Dojo is hosting an eAuction Strategy Masterclass at the Birmingham Botanical Gardens. Click on the title of each recommended webinar below to view the full description and register.

BTW: If you haven’t already, sign up for our mailing list to be sure you get my weekly recommendations in your Inbox each Monday.

 

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Recommended Procurement Webinars for October 9-13: IT Services and Superseding KPIs

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With the Columbus Day holiday (for some) in the U.S. on Monday, this week is a little quieter than last. There are four webinars this week and the rest of the month is already busy – so plan ahead! Click on the title of each recommended webinar below to view the full description and register.

BTW: If you haven’t already, sign up for our mailing list to be sure you get my weekly recommendations in your Inbox each Monday.

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How a world class Managed Services Provider can drive unmatched value in SOW Management

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Services Procurement remains a point of significant pain to procurement departments as well as business managers due to the high volume of projects and the substantial number of vendor partners involved. There are typically multiple systems at play without a centralized repository for all elements of a project engagement. Catalog e-procurement solutions, ‘blanket purchase orders’, and A/P automation all offer limited visibility, governance, or compliance support. Procurement teams are often short-staffed and ill-equipped to manage all of the projects coming through the pipeline. This can result in all attention (not to mention compliance and savings) being focused on large projects while smaller/non-strategic projects go unmanaged or receive minimal oversight. This partial visibility extends to vendor performance as well as the benchmarking of project rates, milestones and deliverables, and even estimated project completion time. Project owners are often left to their own devices where they single-source with one vendor (bypassing the competitive bid process entirely), or selecting project vendors at high rates where staff augmentation work could be utilized at a much lower cost.

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Recommended Procurement Webinars for July 31 – August 4: Direct Talent, International AP, Scenario Planning in an Uncertain World

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This week’s three webinars all draw on big trends affecting all companies and industries: changing workforce structure, increased globalization within enterprises, and the impact of uncertainty on planning and risk mitigation. Click on the title of each webinar below to view the full description and register.

BTW: If you haven’t already, sign up for our mailing list to be sure you get my weekly recommendations in your Inbox each Monday.

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Contingent Workforce Management: Advantages of an Integrated Managed Services Program and Vendor Management Software Model

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Organizations that are not leveraging a managed service provider (MSP) and vendor management system (VMS) may be paying too much for contingent talent and are at risk of noncompliance with various labor and benefit laws. They are also likely to have challenges involving time to source quality talent.

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Recommended Procurement Webinars for Feb 27 – March 3: AI, Sham Contracting, and Supply Chain Risk

Recommended Procurement Webinars for Feb 27 – March 3: AI, Sham Contracting, and Supply Chain Risk

Another busy week of webinars - 7 on Tuesday alone! Plus, Sourcing Decisions 2017 is being held on Thursday in Toronto, Canada. While these webinar topics are not necessarily new ones, we are going to get some fresh points of view – including Exari and Bloomberg. Click on the title of each webinar below to view the full description and register.

BTW: If you haven’t already, sign up for our mailing list to be sure you get my weekly recommendations in your Inbox each Monday.

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Making an Informed Decision about Contingent Workforce Management Advice

Making an Informed Decision about Contingent Workforce Management Advice

Non-employee talent is getting more and more attention in the executive suite, as contractors, freelancers, and other knowledge-based contingent workers become increasingly important in achieving company goals. However, when management attempts to align its current contingent labor management program with corporate objectives, many companies find they are unable to answer the most basic questions about the effectiveness of their current practices.

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Making the Case for Self-Sourced Talent Pools

Making the Case for Self-Sourced Talent Pools

As organizations continue to expand the use of contingent talent to supplement their full-time workforce, they are also seeking ways to optimize their contingent workforce programs to generate additional cost-savings. Historically, this was done through supplier rate rationalization, improvements in workflow and cycle time, and engaging a Managed Service Provider (MSP) and Vendor Management System (VMS) to drive efficiencies. While all of these measures generate cost-savings (particularly in first generation and early stage programs), more mature programs require the identification of other strategies like self-sourcing.

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Best Procurement and Supply Chain Webinars 9/19 - 23

Best Procurement and Supply Chain Webinars 9/19 - 23

Below are my recommendations for this week’s best webinars. Just a reminder that September 26th is the start of The Procurement Revolution: a 100% free, online, global, interactive event designed to get the procurement community to Stand Up, Speak Out, and Drive Change. Click on the title of each event below to view the full description and register or visit the BMP events calendar to see what’s on tap for the rest of the month.


 

Blockchain: New Capabilities for Digital Transformation (ASUG)

September 21st, 10am ET

If you’re not familiar with Blockchain, it is the underlying technology behind digital currency - like Bitcoin. Wait! Don’t dismiss this event just because you don’t envision supporting Bitcoin as an accepted currency in your next RFP. There is a whole world of fintech (or financial technology) innovation taking place, and it will affect your business more – and sooner – than you might think.

 

Manage What Matters: The Pareto Principle, ABC Analysis and How to Manage by Exception (Supply Chain Brain)

September 21st, 1pm ET

Most of us use the Pareto Principle, more commonly known as the 80/20 rule, on a regular basis. And while it rarely goes beyond a rough rule of thumb, is has so much more potential. For instance, as Supply Chain Brain will discuss in this webinar, it can be combined with ABC analysis to improve inventory management.

 

How to use people data to improve recruitment and retention (Rosslyn Analytics)

September 22nd, 11am ET

With contingent workforce, managed services, and hybrid staffing models growing in popularity, it can be hard to tell where HR ends and procurement begins. If that is going to be the case, deciding which model is best for each skill, headcount, or talent need is a perfect application for the analytics technology and expertise procurement has built up over time.

 

CLICK HERE TO VIEW THE FULL EVENTS CALENDAR

 

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Best Procurement and Supply Chain Webinars 8/1 - 5

Best Procurement and Supply Chain Webinars 8/1 - 5

Don’t look now, but it’s officially August! There are exactly 5 weeks until Labor Day, which means you’re either trying to hold onto summer as long as you can or you’re counting the days until the first day of school because your three small children are so loud and active they make it very hard to objectively stay on top of the comings and goings in procurement and Wait! Don’t color on my podcast interview notes with crayon – I NEED those!! (But enough about me…) Click on the title of each event below to view the full description in our events calendar and to connect to their registration pages.

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Best Procurement and Supply Chain Webinars 4/4 – 4/8

Best Procurement and Supply Chain Webinars 4/4 – 4/8

This week’s events all come down to a single day – Thursday. On top of that, they run back to back starting at 11am Eastern. Click on the title of each event below to view the full description in our events calendar and to connect to their registration pages.

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Best Procurement and Supply Chain Webinars 3/7-11

Best Procurement and Supply Chain Webinars 3/7-11

It’s a busy week in procurement with eight webinars on the calendar. I’m recommending two about intelligence and a third about the strategic positioning of suppliers. Click on the title of each event below to view the full description in our events calendar and to connect to their registration pages.

 

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Best Procurement and Supply Chain Webinars 1/18-22

Best Procurement and Supply Chain Webinars 1/18-22

This week's events are all either panel or multi-speaker presentations. That means that by investing a single hour, you get to hear from multiple experts on a  topic of your choosing. Not only that, you get to hear them interact and discuss the varying perspectives brought to the table. Click on the title of each event below to view the full description in our events calendar and to connect to their registration pages.

 

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Best Procurement and Supply Chain Webinars 11/30–12/4: The Topics and Speakers You Didn’t Know You Were Waiting For

Best Procurement and Supply Chain Webinars 11/30–12/4: The Topics and Speakers You Didn’t Know You Were Waiting For

Last week, we unexpectedly had a full slate of webinars – this week the topics and speakers are unexpected. Take this opportunity before the year runs out to attend one of these unique events.  Click on the title of each event below to view the full description in our events calendar and to connect to their registration pages.

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My Recommendations for Procurement and Supply Chain Webinars August 31 – September 4

My Recommendations for Procurement and Supply Chain Webinars August 31 – September 4

As we round the corner to Labor Day weekend, the number of weekly events is picking up. My recommendations for this week are below, but be sure to look at the rest of the month of September as it is already completely packed with great procurement and supply chain webinars. Click on the title of each event below to view the full description in our events calendar and connect to their registration pages.

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Webinar Recommendations for June 1-5, 2015: Contingent Workforce, Oil Price Impacts, and Market Analysis

Webinar Recommendations for June 1-5, 2015: Contingent Workforce, Oil Price Impacts, and Market Analysis

And here we are, skidding into the summer season on two wheels. Don’t let that make you think that there aren’t any events worth attending, however. If anything, the break in the busy conference season until September opens up the calendar for webinars. Click on the title of each event below to view the full description in our events calendar and connect to the registration pages.

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Spring Cleaning in Procurement

Spring Cleaning in Procurement

As seasons change, we clean out our closets and freshen up the household. We may wash windows, and take on household projects like painting and planting gardens.

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Webinar Notes: Institute of Human Resources Contingent Workforce

This week, I attended a webinar hosted by the Institute for Human Resources.  The webinar was titled "How can HR and Procurement work together for the Most Effective and Efficient Contingent Workforce Program" and the archived recording can be found at HR.com (after a free registration process).

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