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Kelly Barner

Recommended Webinars April 23-27: Transforming Finance, Digital Procurement, Trade Wars and Supply Chains
  Advantages and Challenges of Transforming Finance from a Singular Balance Sheet to a Supply Chain View (Skanor Group, TIS) April 24th, 9am ET Fresh off a webinar with Jon Hansen last week, my Finance Unleashed co-author Magnus Lind is speaking again, this time in an event hosted by Treasury Intelligence Solutions. He and TIS SVP of Global Sales and Marketing Operations Giancarlo Laudini wi...
By Kelly Barner
Posted in Weekly Event Recommendations on 23 April 2018
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Kelly Barner

Will new startup NewsGuard address Fake News in Internet Research?
NewsGuard, set to be released in advance of the Midterm elections this November, will charge platforms – not publishers – to rate the reliability of the news sources running content on their site. “Instead of black-box algorithms, NewsGuard will use human beings to rate news brands Green, Yellow or Red depending on whether they are trying to produce real journalism, fail to disclose their interes...
By Kelly Barner
Posted in Procurement on 06 April 2018
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Nora P. Neibergall

What would you do? Risk management: weather-related supply chain disruptions
  This is a classic risk management effort. ISM defines risk as the “exposure to business loss or interruption of access to raw materials, manufactured goods, capacity, or other key materials, products, or services required by the buying organization to execute its business plans.” 1  Risk management is therefore the “identification, analysis, and mitigation for what could go wrong...
By Nora P. Neibergall
Posted in Guest Posts on 05 April 2018
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Kelly Barner

Giving second tier data the second degree
If you don’t have young children, you’re forgiven for not knowing who Peppa Pig is. This preschool-oriented show is squeaky clean (not to mention just plain squeaky) and is conspicuously animated in 2D. Little Peppa (and her Mummy and Daddy and little brother George) all have happy, educational adventures in clipped (but happy – and squeaky) British accents. It is either absolutely adorable or to...
By Kelly Barner
Posted in Procurement on 20 March 2018
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Jennifer Ulrich

Establishing Trust in Transformation
The relationship between procurement and our stakeholders should be a partnership based on mutually beneficial elements such as development and growth. Like any other type of relationship, this partnership requires trust . For many stakeholders, Procurement’s involvement is often synonymous with cost cutting, and, in their eyes, quality cutting as well. Challenging this perception may seem like a...
By Jennifer Ulrich
Posted in Guest Posts on 07 March 2018
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Kelly Barner

Which came first – the chicken or the data?
I recently covered a fascinating story of present-day industry intrigue… centering around allegations by food distributors Sysco and USFoods that chicken producers (including Tyson and Perdue) have been colluding to raise the prices of chicken for a decade. This story has everything that makes supply chain an exciting place to work: razor thin margins, collusion, and federal intervention. But an ...
By Kelly Barner
Posted in Procurement on 01 March 2018
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WEBINAR: Making Cognitive Real - The Transformation of Service Agents (HfS Research)
Thursday 23 March 2017, 11:00am - 12:15pm
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Virtual agents are using cognitive computing and AI to move beyond traditional conversational services, toward services that execute process steps or even are capable of performing self-remediation. IPsoft’s Amelia is a compelling example, and one of the most mature solutions available today. 

In this webinar, experts from HfS Research, IPsoft, SEB Bank, and University of Missouri-St. Louis/MIT CISR discuss the rise of the Virtual Agents. 

Attend and learn: 

- Why leading organizations are investing in Virtual Agents to deliver top-notch Customer Experience 
- How Virtual Agents are helping organizations reach the Digital OneOffice endgame – and why that matters 
- How Virtual Agents fit into the broader Intelligent Automation Continuum 
- Why service orchestration is the cornerstone of successful Virtual Agent services 
- Where do human agents fit in? 
- Lessons from IPSoft’s Amelia Clients

CLICK HERE TO REGISTER

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