Buyers Meeting Point procurement by Kelly Barner

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Recommended Procurement Webinars for September 18-22: Relationship Help, Spend Analysis, AI and Strategic Sourcing

Kelly Barner Weekly Event Recommendations 18 September 2017
  The Key to Relationship Success in Procurement (ISM, Zycus, Procurement Insights) September 19 th , 11am ET Are you looking for a little bit of advice or counseling on how to improve the quality and stability of your professional relationships? In this webinar, Jon Hansen (Procurement Insights) will discuss the investments that need to be made before you can start trying to improve communi...
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Book Review: The LIVING Supply Chain

Kelly Barner Book Reviews 22 August 2017
Predators do not wait for changes in their food supply to be translated to explained to them before reacting. They adapt, relocate, or die out. Supply chains and their managers need to act with the same level of urgency every day and in the face of every decision. The other significant point to note about LIVING Supply Chain is that it began as a case study/success story about Flex , a provider o...
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Fleet: Key Considerations

Jonathan Groda Guest Posts 18 August 2017
  Where to start? Understand your fleet as it operates today. In order to measure the benefit from your sourcing endeavor, first you need to set a baseline. This will require gathering data from your current fleet providers as well as the folks in your organization who utilize products and services from those fleet providers. You will need to collect and review policies, invoices, contracts,...
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Book Review: Mastering High Stakes Negotiations

Kelly Barner Book Reviews 08 August 2017
  The Physical Environment I was going to write that this is the not-to-be-missed section of the book, but I’d have to say it again about speech and silence (see below). In Chapter 1 there is a wonderful section about physically arranging teams for in-person negotiations, complete with illustrations. Who sits at the center? Where should the junior team members and interns be placed (hi...
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Time to Renew Your Office 365 Deal – Where Should You Place Your Bet?

Ramakrishnan Iyer Guest Posts 02 August 2017
  Renewing the Office SA if moving towards Office 365 ProPlus: You can secure a lifetime loyalty discount of 20% or more on Office 365 ProPlus if you own a perpetual license for Office with SA. The EA program enables enterprises to migrate users to Office 365 over time. The subscription product includes several benefits over the perpetual license version, such as per-user licensing and Offic...
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Bot Technology: A Procurement Experts Thoughts

Ken Ballard Guest Posts 11 July 2017
Bot technology, or a ‘web robot’, is a type of software application that runs on scrips over the internet. Companies are exploring this technology aggressively, especially for the integration of artificial intelligence. For example, Siri –Apple’s intelligent assistant - pulls data from the internet such as weather and information stored on your phone in calendars and conta...
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Upcoming Events

Thu Sep 21 @10:00AM - 11:00PM
WEBINAR: AI and Strategic Sourcing (SIG, Keelvar)
Tue Sep 26 @11:00AM - 12:00PM
WEBINAR: Digital Transformation Through e-Invoicing at Infineon (SAPAriba, SharedServicesLink)
Tue Sep 26 @ 1:00PM - 02:00PM
WEBINAR: Navigating the Postmodern ERP Era To Ensure You Don't Get Left Behind (Coupa)
Tue Sep 26 @ 1:00PM - 02:00PM
WEBINAR: Third Party Risk Management efforts 101: Aligning Supplier Onboarding to Contract Onboarding (SIG, Determine)
View Full Calendar
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Latest News

Supply Market Intelligence for Procurement Pros

This book, co-authored by BMP Editor Kelly Barner, provides procurement professionals with the process, skills, and resources to develop a supply market intelligence program that delivers value to the organization as a whole.

Procurement at a Crossroads: Career Impacting Insights

This latest book from BMP Editor Kelly Barner examines the 10 major questions regarding procurement’s role in the enterprise and how we are at a crossroads that will shape the future of the profession.

Twitter @BuyersMeetPoint

Events Calendar

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WEBINAR: Making Cognitive Real - The Transformation of Service Agents (HfS Research)
Thursday 23 March 2017, 11:00am - 12:15pm
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Virtual agents are using cognitive computing and AI to move beyond traditional conversational services, toward services that execute process steps or even are capable of performing self-remediation. IPsoft’s Amelia is a compelling example, and one of the most mature solutions available today. 

In this webinar, experts from HfS Research, IPsoft, SEB Bank, and University of Missouri-St. Louis/MIT CISR discuss the rise of the Virtual Agents. 

Attend and learn: 

- Why leading organizations are investing in Virtual Agents to deliver top-notch Customer Experience 
- How Virtual Agents are helping organizations reach the Digital OneOffice endgame – and why that matters 
- How Virtual Agents fit into the broader Intelligent Automation Continuum 
- Why service orchestration is the cornerstone of successful Virtual Agent services 
- Where do human agents fit in? 
- Lessons from IPSoft’s Amelia Clients

CLICK HERE TO REGISTER

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