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Developing a holistic approach to optimize services procurement across the enterprise.
Organizations spend a lot on services. Across all industries in the US in 2015, services represented 58% of all purchases, and more than 80% in industries like insurance, finance and professional services. This trend of services spend is one that is only expected to increase.
Managing the state of work services — people, hours, tasks — and aligning them from cradle to grave in a traditional procure-to-pay suite, has always been a challenge. This lack of flexibility has driven companies to turn towards siloed, best-of-breed solutions. But, contingent labor accounts for only small part of services spend requirements: it needs to be addressed as part of a larger, more complex program management effort. This demands technology that improves task management, document collaboration and contractual compliance across an enterprise “source to pay” approach.
Join guest speaker Andrew Bartels VP and Principal Analyst at Forrester Research and Julien Nadaud, Chief Product Officer at Determine for an engaging discussion to learn more about this important area. We’ll explore these dynamic services spend challenges, and discuss how you can better understand and manage them. Highlights include:
- Forrester Research on the change in demand of services and the current technology landscape
- Addressing adaptive technology models required to manage the shift in services spend and the current gaps that exist for managing professional services
- A look at business cases on addressing services models in a wider program-based approach and the impact on the ability to manage complex services spend
If you’re not proactively and effectively managing services spend, you’re not going to get your spend under management—don’t miss this webinar to learn what you need to know.