More companies are using automation to improve front and back-office operations. The IBM Institute of Business Value (IBV) surveyed more than 3,000 organizations in a new study, and found that almost every organization is currently engaged in some level of automation or attempting to adopt it. While adoption of automating simple, repetitive processes through robotic process automation (RPA) is common, many leaders are still grappling with how and where to extend into intelligent automation (IA).
The IBV will present results from their recent study, The Evolution of Process Automation: Moving Beyond Basic Robotics to Intelligent Interactions. The discussion will help contextualize the IA journey as a three-part continuum: basic, advanced, and intelligent. You’ll learn steps you can take to realize automation's enterprise-wide potential and encourage an approach that combines:
Thinking big and creating an automation foundation
Starting small and standing up a command center
Working differently and re-engineering process
Don’t miss this opportunity to hear primary research results directly from the IBV, why automation is crucial for keeping up with the competition, and concrete steps on how to get started. Register now for the webinar.