These are just some of the most visible pains e-invoicing was supposed to help organizations rid of:
- Too much paper
- Too many processing errors
- No visibility into spend
- Fragmented supplier communication
It turns out this was easier said than done. As many organizations are finding out, just adding “e-“ to ill-devised processes doesn’t really remove the pain. As a matter of fact, some e-invoicing solutions even make things worse!
Procurement transformation is a popular topic of discussion, and can mean any number of things depending on the speaker. In a July 2013 article on Supply Management (Capturing the Prize), procurement transformation was defined as “organisational change management, designed to improve purchasing processes, activities and relationships.”
Most examples of transformation come from consultant practitioner case studies, so it is easy to forget that solution providers have to transform as well in order to keep up with the evolving needs of the procurement community. Phil Hammer, Founder and CEO of ProcureApp, has seen this need first hand, particularly since the timing of ProcureApp’s introduction to the market has been during a rapidly evolving time in supply management. We asked him a few questions about transformation and risk from a provider’s perspective to see just how different – or similar – it is from what practitioners face.
PROACTIS, a global Spend Control and eProcurement solution provider, is hosting a seminar road show in the UK and US to promote why it is important to take an end-to-end view to eProcurement, how to take action, KPIs and the business case for achieving Best Practice status. On December 4th, that roadshow will make a stop in Boston, MA.