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Sergii Dovgalenko is the Chief Procurement Officer in JSC “Ukrainian Railways” with 22 years of experience across multiple industries and geographies, where he contributed to some significant global procurement alliances and transformation projects.

Sergii has a specific interest in technology procurement, IT strategy and operational models,...

Sergii Dovgalenko is the Chief Procurement Officer in JSC “Ukrainian Railways” with 22 years of experience across multiple industries and geographies, where he contributed to some significant global procurement alliances and transformation projects.

Sergii has a specific interest in technology procurement, IT strategy and operational models, project management, and service delivery, to which he dedicated the book “The technology procurement handbook: a practical guide to digital buying”. 

Sergii is a Fellow of CIPS (FCIPS) and a licensed tutor.  

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Hail to XaaS!

Many years ago, our telecom operator outsourced customer bill printing. That was an example of the basic outsourcing, as the business process still stayed fragmented between the external provider, our company owing customer data and managing billing cycles, and the government post service collecting and sending envelopes. Of course, no SLAs, service credits, or else. Our benefit was only not to invest in the acquisition and maintenance of the expensive printing and enveloping machine.

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