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"The Point" is written by BMP Editor Kelly Barner as well as a diverse group of guest contributors.

How to have happy customers

As another year comes to a close, we are often reflective of where we are and where we should be. We tend to do that both professionally and personally.

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Mickey Mouse and you

Walt Disney was a genius. That is a given. He has a famous quote. "I hope we don't loose site of one thing - that it was all started by a mouse". And what an empire that has grown into. So when someone says to you that your business is so Mickey Mouse take it as a compliment. We all would love to have a business like the Disney empire! Or at least one that is growing towards that.

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