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Beyond Cost Savings – How RPA Helps Deliver Customer Satisfaction (IRPA)
Tuesday, November 29, 2016, 12:00pm - 01:00pm
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We’ve all heard about the benefits that RPA delivers in cost savings. But are you aware of what else RPA can do for you?
It’s time to go beyond the basics.
Our panelists will discuss how their RPA customer implementations have enabled them to reach new levels of customer loyalty and satisfaction by ensuring fast, accurate, consistent responses.
You’ll learn about RPA’s proven benefits from:
• An enterprise perspective
• Customer satisfaction and loyalty point of view
• Employee responsiveness
Expert speakers:
• Ian Barkin, Co-Founder & Head of Strategy, Symphony Ventures
• Karen Inbar, Solution Marketing Manager, Real-Time Solutions, NICE
• Raheem Hasan, President & Co-Founder, Institute for Robotic Process Automation