As organizations are progressing on their Digital Journey, AI is starting to become a topic that gets the attention of the C-suite. Amidst a lot of marketing noise, going beyond the hype and looking at real-world AI examples becomes paramount. To succeed on this journey, it is critical we learn from the early successful deployments. In this webinar, HfS is teaming up with Arago to highlight what is involved in deploying a successful AI implementation - challenges, pitfalls, lessons learned and best practices. Join Tom Reuner, Arago CEO Chris Boos, and an executive from the buyside, and John O'Brien to discuss how AI is evolving and how the future of service delivery will shape up.

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