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Featuring Kelly Barner
Owner & Managing Director, Buyers Meeting Point, LLC
Moderated by Scott W. Luton, CSCP, LSSGB
EVP, APICS Atlanta
We all know the Peter Drucker quote by heart: "If you can’t measure it, you can’t improve it.” But what if your metrics - or your improvements for that matter - are focused in the wrong areas of the business? Setting up metrics and performance measurements is a critical part of any operational or organizational change effort, but what we think will happen and what sometimes happens are not always the same thing. The same can be said of metrics applied without the proper context - is the leadership team celebrating or lamenting artificial dynamics? Project leaders have a responsibility to ensure that their metrics keep the team focused in the right areas and that they accurately communicate the status of the effort. Join this live webinar to hear real-world stories about the power and folly of enterprise performance metrics:
- - Driving meaningful improvements through contextualized metrics
- - Connecting metrics to intended business results
- - Ensuring that improvement - and not measurements - remain the focus
About the speaker: Kelly Barner owns, manages, and edits Buyers Meeting Point. She has a unique perspective on procurement from the numerous roles she has held during her 15 years in procurement. For the last seven years she has covered procurement news, events, publications, solutions, trends, and relevant economics at Buyers Meeting Point. Buyers Meeting Point provides the procurement industry with an events calendar, blog, active social media network, and podcast, all of which are trusted sources of information for practitioners and solution providers alike. Kelly has several regular columns throughout the industry, and in the summer of 2016 was appointed to become the Business Survey Chair for the ISM-New York Report on Business. Kelly has her MBA from Babson College as well as an MS in Library and Information Science from Simmons College.