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WEBINAR: How to Have a Best-in-Class Travel Accommodation Program (ISM, American Express Global Business Travel)
Wednesday 17 October 2018, 11:00am - 12:00pm
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Does your company have an accommodation program for business travel? If so, is it meeting the needs of your company and its travelers? A comprehensive program of traditional hotel, extended stay, and alternative accommodations is essential to maximize savings, fulfill duty of care responsibilities, and improve traveler satisfaction.

To build—or build up—your program, you’ll need to take a holistic view of the goals and needs of both your company and its travelers. From there, you can put the people, strategies, and technology in place that enhance the travel experience.

In this webinar, American Express Global Business Travel (GBT) will offer insight into the components of a sustainable accommodation program—whether you’re a rookie or an old pro. Join us for a discussion packed with the latest research, cost-saving tips, and more!

CLICK HERE TO REGISTER

Presented by:

Pauline Houston
Senior Global Director, Hotel Sales & Strategy
American Express Global Business Travel

Based in the United Kingdom, Pauline has global responsibility for the direction of GBT’s global hotel program, the hotel sales subject-matter expert (SME) teams, and for leading GBT’s hotel value proposition, development, and delivery. She also serves as a key member of GBT’s hotel value and revenue management leadership team.

 

Mark Haines
Senior Consultant, Global Business Consulting
American Express Global Business Travel

Mark has been within GBT's consulting team for more than eight years, specializing in end-to-end travel program strategy development and optimization.  He holds a Master of Science degree in Management from Cranfield University, and has worked for GBT in London and New York.  Mark is now based in Houston, Texas.

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