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Managed services: Going from transactional to transformational (HFS)
Thursday, October 26, 2023, 12:00am - 01:00pm
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To get the most value from managed services, enterprises of all sizes look to providers with capabilities beyond technology. Yes, advanced technologies are critical, but managed services enabled by tech—and led by strategy and knowledge—in digital, industry, and functional domains are leading the way.
In a recent global survey of over 1,000 senior enterprise executives, findings clearly show that companies are looking at managed services differently—and implementing them more widely—than in years past. The model is at a mature state of adoption, with businesses looking to drive strategic outcomes such as accelerated innovation, accurate forecasting, regulatory risk management, stakeholder trust, and agile adaption to market change.