Event list
The P2P Balancing Act: What Users Want – What the Business Needs (ISM, Zycus)
Tuesday, June 18, 2013, 03:00pm - 04:00pm
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Company staff who need to buy indirect goods and services are busy people, and they don’t have time to waste filling in long requisition forms or waiting for a tortuous approval process. They want to order their stuff, get it quickly, and move on. The key to getting high adoption is to make the official process simple and quick while putting obstacles in the way of alternatives.
This session will focus on striking the right balance between the users desire for a user interface that matches the best web shopping experiences on consumer sites such as Amazon.com, with the business requirement to drive much higher compliance by channeling spend to the right items from the right suppliers.
Session Outline -
- The Business needs from P2P: Business case for P2P, Key requirements checklist, Source-to-Pay & ERP integration
- Getting Users On-Board: Focus on P2P Usability & Compliance
- What Users Want - The Usability Use Cases: Make it Easy, Make it Quick, Don't Make me think