Forrester expects companies will spend more than $1 billion in 2014 on expanding, upgrading, or replacing their ePurchasing systems. While most will reap significant benefits from their investment, Forrester's past experience suggests that many will struggle with low adoption — by buyers, business users, and suppliers. In this speech, Duncan will describe the best practices for selecting and implementing ePurchasing solutions that we've identified from years of research. It will explain how to balance functionality and integration when picking products, how to tackle the adoption challenge head on, and how to plan for the transformation that mobility and analytics will bring to purchasing processes.

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