If your organization is involved in any type of Global Business Services (GBS) relationship, whether its outsourcing (i.e. ITO/BPO/KPO), shared services or digital services, don’t miss this webinar where you’ll learn how to perform Health Checks using processes and tools compliant with the ISO 37-500 outsourcing standards.  

Bernard Truong, Head of 3rd Party Risk Management at the National Bank of Canada (BNC) and Matt Shocklee, CEO of GSOS and SIG’s Global Ambassador will share BNC’s experiences performing multiple Health Checks on key sourcing relationships.  

During this session you’ll learn about:

•The emerging management science of Sourcing Relationship Management (SRM);
•The vital signs of healthy sourcing relationships as defined by the Sourcing Relationship Value Framework; 
•How your organization can quickly, effectively and affordably perform the three phased Health Check process identifying strengths and opportunities for improvement (OFI) in your sourcing relationships; 
•How to use industry standard tools and technologies to quickly gain insight on key stakeholder perceptions of their priorities and level of agreement 
•How SIG customer/buy-side members in 2016 can perform an unlimited number of Health Checks on their relationship with no fees incurred!

CLICK HERE TO REGISTER