Event list
BPO Digital Webinar Series
Webinar four of our four part series:
Impact of Disruptive/Enabling Technologies on Operations
While use of outsourcing tends to be skewed in favor of cost reduction in support of “run-the-business”, it also has a strong heritage of use in supporting organizations in the introduction of new technologies and providing the skills & expertise necessary for “change-the-business” initiatives.
This webinar will look at examples of how outsourcing is being used to introduce new, typically digital, ways of working using technologies such as IoT to assist organizations in competing in native digital form with the digital disruptors impacting their sector.
Featured Expert Speaker:
John Willmott, CEO, NelsonHall
RG Conlee, Chief Innovation Officer, Automation, Analytics and Innovation Global Capability Leader, Xerox Services