We are entering the era of the supplier experience. Building on the foundations of the ‘customer-of-choice’ mindset, this strategy focuses on putting the needs of all suppliers at the forefront of global procurement activities to enable a truly supplier-centric approach and to unlock greater value from closer co-operation, smoother relationships, better supplier engagement and ultimately better supplier data. 

However, to be successful, organizations must understand more about the expectations of suppliers themselves and the pain points that they face. In this webinar, we will discuss with a panel of practitioners and experts the reaction to the main findings of an exclusive new report, The Voice of the Supplier 2022.  

Based on a survey of over 500 suppliers to some of the largest companies in the world, we asked about the challenges that suppliers have and recommendations for how to reduce friction in relationships between enterprises and suppliers as seen through their lens.  

Join us as we explore:  

• What suppliers really think is important in creating a leading-edge supplier experience  
• The importance of collaboration and how to strengthen ways of working together  
• What enterprises need to do today to ready themselves for this new era  

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