2023 has again been a challenging year for the talent agenda in business and GBS. Questions now include: How to effectively attract and retain people with the desired skills? How to optimize staff turnover? Where do we have gaps in our competencies and how do we fill them? How can we be future-ready? What skills do we need? How can we give our people time to learn and develop when we are so busy? For GBS, integrating talent management around a GBS competency framework has never been more important. This webcast will highlight key talent trends driving the need for a laser focus on competency development, share The Hackett Group’s GBS competency tool, and showcase The Hackett Institute’s role in supporting professional training to create world-class talent in GBS.

Speakers: Phil King & Ben Hartfield, The Hackett Group Learning Objectives:

1. Highlight key talent trends driving the need for a laser focus on competency development
2. Overview The Hackett Group’s GBS competency tool
3. Define The Hackett Institute’s role in supporting professional training for GBS.

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