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Great salespeople are more than experts in their products or their customers’ businesses, they’re expert relationship builders. In fact, behind every successful sale is a successful relationship between salesperson and customer. Whether it is on the phone, across the desk, electronically or through the mail, your ability to create relationships is essential. People buy from people, and nothing will create a more solid foundation for the sale than a positive, productive relationship between you and your customer.
ValueSelling Associates will be hosting a one-hour complimentary webinar that illustrates some tactics/techniques for creating and maintaining high quality customer relationships. Julie Thomas, President and CEO of ValueSelling Associates will share her insight on how you can enhance your interpersonal communication and relationship building skills that are essential to your long-term sales success.
What you will learn:
• How to create and maintain high-quality customer relationships
• How to use your internal awareness as a resource for building relationships
• How to establish trust and rapport with customers and prospects
• How to relate with all kinds of personalities
• How to be more aware of your customers' responses and reactions
• How to create credibility for yourself
How you will benefit:
• Learn how to use interpersonal communication as a foundation for advancing the sales process
• Learn how to establish your credibility with your prospects and customers
• Learn actions you can take today to improve your selling efforts