Industry Calendar
Join sharedserviceslink and ScottMadden for an insightful webinar that will show how Robotic Process Automation (RPA) and Artificial Intelligence (AI) are set to disrupt and shape the future of your business.
On the webinar we will delve into:
- The potential diminishment of low cost GBS hubs
- Whether there is still a case for outsourcing
- The strategic priority of ERPs within businesses
- The role of AI in the running of Centers of Expertise
- The structure of call/service centers and their role
- The relevance of centralization as a concept
The time for pilot testing has passed. Prepare your company with a more holistic service delivery strategy for the inevitable digital world we face.
Join our webinar and we will take you a through a framework to begin thinking through these questions. See you there!