There is huge pressure on IT operations to automate legacy systems and reduce dependency on the IT workforce. To this end, service providers are rapidly adopting automation to reduce costs, become more efficient and stay competitive in the market.

Cognitive automation analyzes vast quantities of data and automates end-to-end IT processes while learning and adapting the process. It helps you analyze vast quantities of data and automate more and more aspects of the IT process, while learning and adapting processes on the fly. These advantages and impacts go far beyond merely cost efficiency and productivity gains, becoming critical transformation levers to improve the user experience, drive digital initiatives, and improve quality of service parameters, such as consistency and reliability, through better usage of the otherwise unproductive but invaluable dark data and implicit knowledge of the IT workforce. 

To drive this discussion, HFS, supported by Mphasis, is hosting a 'Cognitive Automation of IT Operations through AI/ML.' Featuring known and proficient experts in the field - Phil Fersht, CEO and Chief Analyst, HFS, Jeff Anderson, Vice President IT, Alight and Pavan Goyal, Senior VP and Global Head, Infrastructure Services, Mphasis, and Tapati Bandopadhyay, Vice President, HFS - this webinar will address various aspects of Cognitive Automation through AI/ML.