While 2020 was challenging on many fronts (no…we didn’t mention COVID-19!), the global services industry has shown admirable resilience with noticeable signs of recovery and growth in 2021.
The question is, how did the global services industry reach this outcome and what are the likely trends in 2021?
Our upcoming Market Vista™ Annual Report for 2021 – the definitive state of the market report for the global services industry – addresses this question with expert perspectives on key global services market developments in 2020 that have influenced 2021, including trends in outsourcing, digital adoption, and the Global Business Services market with insights into location activity.
Join Everest Group’s Sakshi Garg, Vice President, and Michel Janssen, Chief Research Officer, and Prashray Kala Vice President, as they share insights on the global services industry’s performance in 2020 from the Market Vista Annual Report along with trends that are likely to prevail and shape the year ahead.
Our experts will answer questions including: