Between corporate efforts to digitize operations and an increasingly remote workforce, telecom and technology spend is now more important than ever. Changes to the ownership or structure of a business often lead to opportunities to optimize this category - but only if procurement has it actively under management and knows what to be on the lookout for.
Most companies’ telecom spend represents between 1-6% of their revenue, creating significant savings potential with the right approach. Despite the size of the category, few procurement organizations have a dedicated telecom specialist, which makes it a real challenge to navigate huge data sets and detailed requirements without inflating costs or impacting connectivity and service quality.
Like other spend categories, data visibility has to be achieved before analysis can take place, ultimately leading to recommendations for better control. The tools used to perform this analysis are usually made for purpose, but deciding how much of the management work procurement does in house involves trade-off decisions about time, resources, and expertise.
In this AOP Live session, Jeff Poirior, President & COO of Valicom, will answer live audience questions about how companies can bring - and keep - their telecom expenses under control: