We are entering a new phase of collaboration, which heralds the start of the era of the supplier experience. Building on the foundations of the ‘customer-of-choice’ mindset, this new era places the focus on putting the needs of all suppliers at the forefront of global procurement activities to enable a truly supplier-centric approach.
However, enterprises have a number of challenges to overcome. First, they must understand more about the expectations of suppliers themselves and the pain points that they face. In this webinar, we will discuss the main findings of an exclusive new report, The Suppliers’ Perspective. This survey asked over 500 suppliers to some of the largest companies in the world about the challenges they have - and their recommendations for how to reduce friction in relationships.