Join HFS CEO Phil Fersht as he shares his insights on how today’s enterprises are surviving with their current operating models. He will draw on the latest HFS Pulse data from 600 enterprise decision makers.

Nothing dictates real secular change to enterprise operations more than financial pressures. We are rapidly arriving at a third major trigger that will lead to the evolution of many autonomous enterprises where leaders have no choice but to drag their operations out of the dark ages.

• Trigger 1: 1995—The internet drives globalization. The advent of the internet at the turn of the millennium drove the first major wave of globalization of business and operations.
• Trigger 2: 2008—The Great Recession brings about mass low-cost offshoring of IT. In 2008, the Great Recession drove a 15-year wave of tremendous offshoring growth based on using lower-cost labor to slash costs.
• Trigger 3: 2023—Inflation drives organizations to supplement or replace human labor with autonomous technologies. In 2023, wage inflation, recession, and people refusing to return to the office will drive a considerable wave of autonomous enterprises based on using technology to perform the tasks of humans to stay afloat.

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