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If granted three wishes for 2025, CPOs told Ardent Partners that they wanted (1) earlier and stronger engagement with budget holders, (2) better visibility, and (3) more usable technology. The goal of each of these “wishes” is to expand and strengthen procurement’s influence and impact. But there is no magic wand that can be waved to simply achieve this.
The simple truth is that the best way for procurement to engage and stay engaged is by delivering a wonderful customer experience. The initial experience any employee has with procurement sets the tone for their relationship with it forever. A positive first impression establishes trust and credibility, making users more likely to continue engaging and enabling procurement to drive more value.
On November 21st at 11 AM ET, join Ardent Partners analyst, Magnus Bergfors, along with a special guest expert from ORO Labs, as they examine the key innovations that will help procurement cast a bigger net and expand its impact in 2025.
Attendees of this cutting-edge new webinar will learn:
● How AI (and no-code capabilities) are driving adoption by improving the user experience
● How an innovative new category of procurement technology (procurement orchestration) is helping procurement teams engage more stakeholders and drive greater savings
● How Best-in-Class procurement teams are leveraging, not only procurement orchestration, but other innovative, complementary technologies to drive efficiencies, visibility, and value.