An Introduction to SOW Management, Part 2

In part 1 of this series, we explained SOW management and described the common challenges currently face with it. In this post, we will describe the benefits of outsourcing SOW management to the organization as a whole and to the many individual stakeholder groups.

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An Introduction to SOW Management, Part 1

Billions of dollars are spent annually on Statement of Work (SOW) projects. Yet, despite this considerable financial investment, many organizations are attempting to manage this area through overburdened internal resources and/or ill-fitting ERP, SMS or HRM systems – if they’re capturing the details of SOW spend at all. 

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The Material Cost Benefits of Full Workforce Visibility

Between the new technologies available and the tidal wave of talented individuals with people analytics experience, companies can now see their entire workforce in new and exciting ways. But while most organizations recognize the benefits of full workforce visibility, their efforts stall when those that need it can’t clearly articulate the benefits to company leaders and decision-makers.

While there are a number of ancillary benefits of full workforce visibility (e.g. worker quality improvements, access to talent, vendor performance comparisons) this article focuses on the different ways an organization can leverage new levels of visibility to drive cost savings.

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5 Ways a Purely Vendor-Neutral, Integrated Contingent Workforce Model Helps Companies Get Peak Value

Companies today are spending significant amounts of money on contingent workers, with businesses allocating hundreds of billions of dollars for these engagements. As a result, the C-suite is increasin...
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Recommended Procurement Webinars November 20-24: Digital Labor, AI, CPOs Rising

I have a bit of a ‘bone’ to pick with this week’s webinar hosts. Usually the week of Thanksgiving in the U.S. is a sleepy time – at least professionally. We all wind down Monday and Tuesday so that on Wednesday we are ready to load up the car and head for Grandma’s house. I was assuming that this year would be the same – including a quiet week for me. Not so much! This week's hosts may be 'turkeys' but their topics and speakers certainly aren't. Not only are there four events taking place on Tuesday, they all look fantastic! Click on the title of each recommended webinar below to view the full description and register.

 

BTW: If you haven’t already, sign up for our mailing list to be sure you get my weekly recommendations in your Inbox each Monday.

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Managed Print Services Models Part II: Actual Volumes or Allowance + Overages?

In Part I of this series, Managed Print Services Models Part I: Lease vs Buy?, we looked at the key business considerations when making the lease vs. buy decision for acquiring copiers/printers. The other decision point within an MPS program is determining the service/maintenance agreement structure.

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Managed Print Services Models Part I: Lease vs Buy?

In a world where everything seems to be moving to ‘digital’, many people may assume printing is going the way of the dodo. And yet, managed print programs and the costs associated with copiers, printers, and maintenance of these devices are still quite common - and even necessary - for many organizations. While this may be driven by specific industry needs or be the result of an organization’s comfort level with printing, managed print services (MPS) are evolving and continue to be an area of opportunity for procurement to review and help optimize.

Whether your organization is just now making the move to MPS, looking to consolidate your MPS supply base, or trying to better manage your current MPS supplier(s), there are two main cost drivers to focus on within the category: 1. obtaining the device and the associated financing model and 2. The cost per click (CPC) (or the maintenance/service component). [As a side note, the maintenance component goes by a variety of names (cost per page, cost per copy, service cost, maintenance cost, click rate, etc.) and may have slight variations depending on what is actually included in your service agreement. I will refer to all of the above examples as ‘CPC’ throughout this post for simplicity’s sake.]

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Recommended Procurement Webinars for October 9-13: IT Services and Superseding KPIs

With the Columbus Day holiday (for some) in the U.S. on Monday, this week is a little quieter than last. There are four webinars this week and the rest of the month is already busy – so plan ahead! Click on the title of each recommended webinar below to view the full description and register.

BTW: If you haven’t already, sign up for our mailing list to be sure you get my weekly recommendations in your Inbox each Monday.

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Recommended Procurement Webinars for July 17-21: Digital Innovation, Private Suppliers, 3 Measurable Goals

After a two-week hiatus (because there have been very few events) our recommendations return this week with three great webinars. Click on the title of each webinar below to view the full description and register.

BTW: If you haven’t already, sign up for our mailing list to be sure you get my weekly recommendations in your Inbox each Monday.

 

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Recommended Procurement Webinars for June 19-23: Hidden Savings, S&OP, and Services Complexity

In addition to the live events below, Odesma is hosting a live event in London, “Making Procurement Transformation Deliver.” Confirmed speakers include Harry Wiltshire, Professional Athlete, Market Dojo, Provalido and Procurement PeopleCloud. Click on the title of each webinar below to view the full description and register.

BTW: If you haven’t already, sign up for our mailing list to be sure you get my weekly recommendations in your Inbox each Monday.

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Recommended Procurement Webinars for June 12-16: Two Perspectives on Building an Agile Modern Workforce

In addition to the virtual events below, ISM-New York is holding their annual meeting on June 14th at the New York Executive Conference Center. Join them to hear speakers from D&B, Bloomberg, and more. Click on the title of each webinar below to view the full description and register.

BTW: If you haven’t already, sign up for our mailing list to be sure you get my weekly recommendations in your Inbox each Monday.

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Contingent Workforce Management: Advantages of an Integrated Managed Services Program and Vendor Management Software Model

Organizations that are not leveraging a managed service provider (MSP) and vendor management system (VMS) may be paying too much for contingent talent and are at risk of noncompliance with various labor and benefit laws. They are also likely to have challenges involving time to source quality talent.

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Making an Informed Decision about Contingent Workforce Management Advice

Non-employee talent is getting more and more attention in the executive suite, as contractors, freelancers, and other knowledge-based contingent workers become increasingly important in achieving company goals. However, when management attempts to align its current contingent labor management program with corporate objectives, many companies find they are unable to answer the most basic questions about the effectiveness of their current practices.

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Making the Case for Self-Sourced Talent Pools

As organizations continue to expand the use of contingent talent to supplement their full-time workforce, they are also seeking ways to optimize their contingent workforce programs to generate additional cost-savings. Historically, this was done through supplier rate rationalization, improvements in workflow and cycle time, and engaging a Managed Service Provider (MSP) and Vendor Management System (VMS) to drive efficiencies. While all of these measures generate cost-savings (particularly in first generation and early stage programs), more mature programs require the identification of other strategies like self-sourcing.

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Book Review: Confessions of a Professional Buyer

“Buyers have a privileged position within companies and are exposed to innovative ideas from suppliers often developing their own sense of curiosity. Although not all buyers have realized it yet, they are expected to contribute to the innovation process.” (p. 25)

 

Confessions of a Professional Buyer: The Secrets About Selling & Purchasing Services, by Hubert Lachance, is something like a survival guide for suppliers dealing with procurement – and vice versa. Lachance has over a decade’s worth of experience managing indirect spend for a multi-national CPG company, and he applies that experience to help all buyers and sellers work together more productively.

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Best Procurement and Supply Chain Webinars August 24-28

This week’s calendar filled up last week with some new additions. I’m leaning towards the first three as this week’s best bets for thought leadership and professional development. Click on the title of each event below to view the full description in our events calendar and connect to their registration pages.

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Webinar Notes: A Primer on Robotic Process Automation

“The bigger you are, the more likely you are to fail because of the change required in aggregate.” – Thomas Young, Founder and Managing Partner of RUMJog Enterprises

“This is real.” - Frank Casale, Founder of the Institute for Robotic Process Automation and the Outsourcing Institute

 

These webinar notes are from a May 28th event run by the Institute for Robotic Process Automation (IRPA), which was founded by the Outsourcing Institute’s Frank Casale. Casale was joined in the event by a panel of Robotic Process Automation (RPA) experts: Raheem Hasan (CMO, IRPA), Pat Geary (CMO, Blue Prism), and Thomas Young (Founder and Managing Partner, RUMJog Enterprises).

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Recent Comments
Guest — Kelly Barner
For anyone that is interested, the webinar can be viewed on demand using this link: http://www.irpanetwork.com/webinar-an-introduc... Read More
Friday, 05 June 2015 15:07
Guest — Jack
The new age of RPA (robotic process automation) which can transform the running cost and the overall operation of a business is as... Read More
Friday, 06 May 2016 09:00
Guest — Kelly Barner
Hi Jack, Thank you for sharing your experiences! RPA is such a new topic that most people are just starting to find their way. Wo... Read More
Friday, 06 May 2016 09:04
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Webinar Notes: Building a Case for Managing Meeting Spend

I see this week's ISM event as being part of a recent increase in interest about the procurement of services.  I’ve worked in this category and it is truly a beast all its own. They mentioned visibility in their event description, and although that is a common enough concept in procurement it is the whole deal with meetings spend. While all services projects are complicated due to the relationships in place, addressing meetings spend has its own sensitivities. Not only is it a relationship-heavy category, but the times when meetings need to be managed are usually of high importance and high visibility.

You can listen to an on demand version of the event here.

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