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Keeping Procurement Moving at the Speed of Modern Communications

Many thanks to the Market Dojo team for their cooperation and collaboration on this post - proof that they have attention spans longer than goldfish. 

 

Everywhere you look, there is evidence that the pace of the world is picking up. We share our status instantly in 140 characters or less. Meetings are routinely scheduled for 30 minutes rather than an hour. We check email, make phone calls, catch up on the news, etc. while walking from one place to another so we are fully informed when we arrive. Saying, “Oh, I hadn’t seen that yet...” is likely to be received with skeptical looks and rolled eyes.

 

As an active part of this constantly updating, clipped environment, procurement professionals need to be aware of the general pace of interaction between people and organizations. We have to be both purposeful and accurate if we are going to hold people’s attention long enough to get from them what we need.

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How much should a procurement process vary by company or category?

Last week I shared six B2B buying processes being compared by Wake Forest University in North Carolina. You can learn more about their research here.

I looked at the processes, and can see where each of them would have a place in the right scenario. You would expect processes to be different by company or industry, but do you ever vary your process by category? Feel free to share you comments below or join the conversation on Twitter: @BuyersMeetPoint.

I think (E) Robinson, Faris, and Wind most closely resembles the standard strategic sourcing process that most organizations follow. A typical process usually 6-8 steps, starting with internal and historical data collection and leading to either supplier performance management or a hand-off to the internal stakeholders who will manage the relationship for the duration of the contract.

That being said, the other models match different (and maybe less typical but no less common in the grand scheme of things) procurement situations...

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Guest Post on the Social Contracting Blog: Contract Management: Yours, Mine, and Ours

In his recent book Global Supply Chain Ecosystems, Mark Millar wrote, "…today's supply chains encompass complex webs of interdependencies, frequently spanning the globe, designed and deployed to optim...

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Webinar Recommendations for July 20 - 24, 2015: Best cost through right cost, P2P security loops, and preventing P2P from becoming an unhappiness sandwich

Dragging through the dog days of summer? Find refreshment in this week’s event recommendations – three webinars that take an interesting look at the challenges procurement faces all year round. Click on the title of each event below to view the full description in our events calendar and connect to their registration pages.

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Which sequence best represents your buying process?

Professors Michelle Steward and Jim Narus at Wake Forest University in North Carolina are learning about the B2B buying process. In particular, they are interested in the buying process that you find fits your current job. Please select one of the six models (below) that best fits your buying process. Feel free to note any differences or customized aspects if what you see does not match your job exactly. The collective findings from the study will be used for academic journal articles that are aimed at explaining how the buying process has changed over time. All participants will be sent a copy of the final paper. No names (personal nor company) will be used in the publication, only general findings will be reported.

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Procurement as a ‘Worldly’ Profession: What are your news habits?

In May I covered the first chapter of Xchanging’s 2015 Global Procurement Study. (You can read my notes here). The primary take aways were that capacity is more of a constraint than capabilities, KPIs are very diverse, and that practitioners may be getting the wrong idea about the field from media coverage that steers them one way when they need to take another.

The new chapter: External Threats Plaguing Procurement (available for download here after a brief registration) looks into global risk factors. The report couldn’t have been more timely, given how much coverage the Greek banking crisis has been getting.

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Webinar Recommendations for July 13 – 17, 2015: Spend as a Service, Attacking Capital Wasters, and the Global Organization

There are three events taking place this week, and they are all worth attending. Click on the title of each event below to view the full description in our events calendar and connect to their registration pages.

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3 Things that Keep Global Procurement Execs Up at Night

If there was any doubt that managing the supply chain is also an exercise in managing risk, just ask someone who works in procurement – particularly the world of direct procurement. These professional...

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Telecom Contracts: Know What You’re Paying For

 Over the past few years, the Federal Trade Commission (FTC) has been cracking down on unethical billing practices at major telecom carriers like Verizon and AT&T. This past October, Verizon ...

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Webinar Recommendations for July 6 - 10, 2015: Townhall on Risk, the End of SAP’s eSoD, and Contract Playbooks

As we start the first full week of July, events are continuing – albeit at a slower summer pace. The upside of that is that anyone presenting a webinar knows the topic has to be really compelling to get people to attend. Click on the title of each event below to view the full description in our events calendar and connect to their registration pages.

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Guest Post on the Social Contracting Blog: Is there “Tough Love” Embedded in Your Budget Process?

It is the worst question Procurement ever faces. C'mon – you know what question I'm talking about. That horrible, terrible question from Finance for which there is no good answer… If Procurement worke...

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Procurement Perspectives Podcast: Hear from the 30 Under 30 Supply Chain Stars

This week our audio comes from the ThomasNet and ISM 30 Under 30 Supply Chain Rising Stars program. They hosted a panel-style interview and discussion with some of the 2014 award recipients at this ye...

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Webinar Recommendations for June 29 – July 3, 2015: Outsourcing Health Checks, Risk Management, and eInvoicing

This week is shortened for many companies in the US because of the July 4th holiday, but there is plenty going on in the first part of the week. I happen to think the three events taking place on Tuesday are the picks of the week. Click on the title of each event below to view the full description in our events calendar and connect to their registration pages.

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Webinar Notes: Collaborative Procurement: Using Relationships to Drive Influence and Results

These webinar notes are based on a June 17th event hosted by Puridiom and presented by Andrew Bartolini from Ardent Partners. If you are interested in viewing the full event on demand, you can do so here after a quick registration.

Based on Ardent Partners’ CPO Rising 2015 Report (which you can read more about here) this event focused in on the CPO’s agenda around collaboration, which is arguably one of the highest priorities for everyone in procurement. Even more interesting are the observations we can make when you look at the relationship between collaboration and influence.

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Guest Post on Design News: Understanding the Differences between Strategic Sourcing Goals, Objectives, and Requirements

Early in the course of a product design and manufacturing organization’s strategic sourcing project it is common to have a kickoff meeting that includes the engineering team. It is the opportunity for...

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eBook Review: Introduction to Robotic Process Automation – A Primer

On June 5th, I covered a webinar on Robotic Process Automation (see my notes here). At the time, they announced the planned release of an eBook on the topic. It is now available for free as a download...

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Procurement Perspectives Podcast: IACCM's Tim Cummins on Contracts and Collaboration

This week’s guest audio is brand new – it was only posted to YouTube last week. In it, Tim Cummins, CEO of IACCM, addresses the NEC user group at a recent seminar. NEC is a provider of contracts used ...

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Webinar Recommendations for June 22-26, 2015: 21st Century Spend Analysis, Supply Chain Careers, and the Procurement Talent Gap

This week, there are 12 events taking place – 8 of which are on Thursday. That sort of line up makes it really hard to pick just a few to recommend (not that it stopped me…) Click on the title of each event below to view the full description in our events calendar and connect to the registration pages.

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Book Review: Inventory Management: Advanced Methods for Managing Inventory within Business Systems

It is very important for businesses to be able to react to changes in the marketplace within their supply chains. This is possible where: there is a desire to make changes; there are clear market sign...

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Trans Fats Replacements: A Moment on the Lips, a Lifetime in the Sourcing Pipeline

On Tuesday, the Food & Drug Administration (FDA) announced that by 2018 all partially hydrogenated oils (the primary source of trans fats in the American diet) must be phased out of the food supply chain. The many costs associated with this change will give procurement an opportunity to have a positive impact at a time of transition. When you add up the costs of experimenting with replacement oils and reprinting/redesigning packaging and labels, Roger Clemens, a pharmacology professor at USC, estimates it could cost companies as much as $200K per product.[1]

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